The moment after

This is the moment we take over.

One call. We deliver your hire car, arrange the tow, lodge the claim, repair your car and hand it back. You go home.

How it works

From impact to handover.

The hours after a crash are a list of calls you don’t want to make. You make one. From that moment the tow, the hire car, the claim and the repair run on our timeline, not yours.

  1. T+0

    01You call us

    A person answers, day or night. We take the details once, so you never have to repeat them to a tow driver, an insurer or a hire desk.

    24 hours, 7 days · answered by a person

  2. Same day

    02A hire car at your door

    A like-for-like hire car delivered to the roadside, your home or your work. If the accident wasn't your fault, it costs you nothing.

    Delivered to you, not collected

  3. Day 1

    03Your claim, lodged and managed

    We lodge the claim with your insurer or the at-fault driver's, then handle every call, form and assessment that follows.

    We work with all insurance companies

  4. In the workshop

    04Repairs in our workshop

    Factory-specification repairs by our own technicians, with photo updates sent to you as the work happens.

    Lifetime warranty

  5. Handover

    05Your car, returned

    Detailed, safety-checked and delivered back to your door. The hire car leaves with us.

    Delivered back, like new

Answered by a person
24 / 7
Hire car at your door
Same day
Warranty on our workmanship
Lifetime
Wherever you are
Melbourne
We work with all insurance companies

Not a set panel, and not tied to anyone’s preferred repairer scheme. If you have a policy, we deal with it.

Including claims with

Logos belong to their owners and are shown to identify insurers we handle claims with, not as an endorsement.

Services

Everything between the crash and the keys back.

Four things have to happen after an accident, in the right order, with the right people. We do all four under one roof.

Our work

Damage you won’t find afterwards.

Every repair is photographed before it starts and after it’s finished. Drag the handle to compare.Scroll to compare.

After repair: rear door and rear quarter panel
Before repair: rear door and rear quarter panel
Vehicle
Subaru WRX
Damage
Rear door and rear quarter panel
The workshop floor: hoists and tool chests either side of a clear centre aisle, with the spray booth at the far end

The workshop

Where the work actually happens.

Our own floor and our own technicians. Every photo here is a real job, taken as it came through. No stock images.

Our work

  1. A Mercedes-AMG C 63 coupe with its rear bumper removed and primer on the rear quarter and door, masked ready for paint

    Mercedes-AMG C 63

    Area
    Rear quarter, door, rear bumper
    Stage
    Primed and masked for paint
  2. An orange BMW 1 Series in the workshop with its front bumper and headlights removed for repair

    BMW 1 Series

    Area
    Front end
    Stage
    Bumper and lights off for repair
  3. A matte pink Jeep Wrangler parked in the workshop beside the spray booth door

    Jeep Wrangler

    Body
    Two-door
    Finish
    Matte pink

Reviews

Handled, in their words.

Rated 5.0 from 4 reviews on Google, published here exactly as they were written. Read them on Google

At the scene

Just had an accident? Do this now.

Six things, in order. Read them once, then make one call.

  1. 01

    Check everyone is okay000 if anyone is hurt

    If anyone is hurt, or the road is blocked, call 000 first. Nothing else on this list matters until that's done.

  2. 02

    Get to safety

    Hazard lights on. If both cars can move and it's safe, pull off the road. If not, stay clear of traffic.

  3. 03

    Swap details

    Name, phone, licence, registration and insurer. Photograph their licence and number plate rather than writing it down.

  4. 04

    Photograph everything

    All four sides of both cars, the damage up close, the road, any signs or markings, and the other driver's plate.

  5. 05

    Don't admit fault

    Stick to what happened, not whose fault it was. That's for the insurers to decide, and we'll handle them.

  6. 06

    Call us

    One number. We arrange the tow and the hire car from where you're standing, and take the claim from there.

    Call 0469 357 959

Contact

One call. We take it from here.

0469 357 959

Answered 24 hours, 7 days

Service area
All of Melbourne

Prefer a call back?

We reply within the hour, day or night. No spam, no newsletters.

What happens when you call

  1. 01You call us24 hours, 7 days · answered by a person
  2. 02A hire car at your doorDelivered to you, not collected
  3. 03Your claim, lodged and managedWe work with all insurance companies

At the scene right now? Here’s what to do before you ring — it takes a minute and it makes the claim easier later.