Services · Hire car
A like-for-like car, delivered.
Delivered to the roadside, your home or your work, same day. If you weren't at fault, we recover the cost from the other party's insurer and you pay nothing.
What’s included
Handled, not handed off.
- Like-for-like vehicle: SUV for SUV, dual cab for dual cab
- Delivered same day to the roadside, your home or your work
- Not at fault: cost recovered from the at-fault insurer, nothing to pay
- At fault or uninsured: clear daily rates before you agree to anything
- Kept until your own car is handed back
Where it sits
One stop on one timeline.
- T+0You call us
- Same dayA hire car at your door
- Day 1Your claim, lodged and managed
- In the workshopRepairs in our workshop
- HandoverYour car, returned
Questions
Asked at the roadside.
Who pays for the hire car?
If the accident wasn't your fault, the at-fault driver's insurer is liable for your reasonable hire costs. We arrange the car and recover the cost directly, so you don't pay. If you were at fault, we quote clear daily rates before anything is booked.
How quickly can you deliver a car?
Same day, right across Melbourne. If you call from the scene, the car can meet you there.
Do I need to return the hire car?
No. When your repaired car is delivered back to you, we collect the hire car at the same time.
Something else? Call 0469 357 959 and ask a person.
Worth reading
The questions people ask us.
- What to do after a car accident in VictoriaThe steps to take at the scene of a crash in Victoria: when you must report it to police, what details to exchange, what to photograph, and what happens next.
- Not at fault? What you are actually entitled toIf someone else caused the crash you are generally entitled to be put back where you were: your car repaired properly and a hire car, at their insurer's cost.
- Who pays for a hire car after an accident?Not your fault? The at-fault driver's insurer is generally liable for a hire car while yours is off the road. If it was your fault, it depends on your policy.
- How long do smash repairs actually take?Why the same-looking damage can take one week or six: assessment queues, parts availability, hidden structural damage and safety recalibration all add time.
Also under this roof
Been in an accident?